Returns and Refunds
Find everything you need to know about returning products, reporting damaged items, and requesting a refund. This section outlines our return timeframes, eligibility requirements, and the steps to take if something isn’t quite right with your order.
Returns & Refunds
Returns & Refunds. We want you to love your al.ive body products. If something isn’t quite right, we’re here to help. If you receive a product that is faulty, defective, or damaged, please contact us as soon as possible so we can assist. To be eligib
Change of Mind Returns
At this time, we do not accept returns or refunds for change of mind. Please choose your products carefully before completing your purchase, as we are unable to offer refunds or exchanges if you simply change your mind after placing an order. This in
Returns for Products Purchased from Stockists
Our returns policy only applies to products purchased directly from www.alivebody.com.au. If you purchased an al.ive body product from one of our retail stockists, any returns or exchanges must be arranged directly with that store. Each stockist mana