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NEW Home Fragrance

What products are included in the Home Fragrance Collection?

The Home Fragrance Collection features three premium formats designed to elevate any living space: Soy Candles (330g), Reed Diffusers (250ml), and Room Sprays (100ml). These are available in four signature scents, including Sea Cotton & Coconut, Mang

Will the previous home fragrance range remain available?

Our previous Home Fragrance range is being retired to make way for our new designs and refreshed scent line-up. This change will bring a consistent, elevated look and feel to the entire collection.

Why has al.ive body transformed its home fragrance category?

Our Home Fragrance Collection has been thoughtfully redesigned to bring our most-loved personal care scents into your home, now housed in a neutral vessel design for effortless styling in any space. This refresh also introduces a simple colour-coded

Do the scents match al.ive body’s personal care range?

Yes, many of the new Home Fragrance scents take inspiration from our most-loved body care favourites, allowing you to create a seamless fragrance experience that flows effortlessly from your self-care rituals into your living spaces.

Are the products made in Australia?

Yes, every piece in our Home Fragrance Collection is hand-poured right here in Australia, celebrating local craftsmanship while staying true to our commitment to premium quality.

Where will the collection be available to purchase?

The Home Fragrance Collection will be available online through our website, with exclusive early access for Members Circle customers. It will also be stocked in selected independent retailers, major retailers such as Myer and Freedom.

Are these products designed for gifting?

Yes, every product has been thoughtfully designed with gifting in mind. From the refined vessels to the premium packaging, each piece is perfect for personal or seasonal gifting and is crafted to leave a lasting impression.

How can customers access Members Circle early shopping?

Customers can join the Members Circle through the al.ive body website linked here, unlocking early access to new launches, exclusive offers, and personalised product recommendations.

What products are included in the al.ive Home Fragrance Collection?

The collection features Soy Candles (330g), Reed Diffusers (250ml), and Room Sprays (100ml), each available in four signature scents: Sea Cotton & Coconut, Mango & Lychee, Green Pepper & Lotus and the exclusive Apricot & Sweet Fig.

How long will the candles burn for?

Our Soy Candles offer up to 70 hours of burn time when used in ideal conditions, allowing you to enjoy a long-lasting fragrance experience.

How do I use the Reed Diffuser?

To use the Reed Diffuser, simply remove the cap, insert the reeds and allow them to soak for 10 minutes. For a more intense fragrance, rotate the reeds weekly.

Can I use the Room Spray on furniture?

Room Sprays should be used in the air, away from fabric, furniture, or finished surfaces. Always test a small area if spraying on fabrics.

Are the products eco-friendly?

Yes, all products are crafted with sustainability in mind. Our candles use a soy and coconut wax blend, the diffusers are made with biodegradable base ingredients and all packaging is FSC-certified. Additionally, our products are vegan, cruelty-free,

What makes al.ive's fragrances unique?

al.ive's fragrances are bespoke, multi-dimensional blends designed to create a mood and atmosphere. They are carefully curated to connect with the scents you love from our body care range, offering a cohesive sensory experience for your home.

How do I recycle the products?

For candles, remove all wax residue before recycling the ceramic vessel. For diffusers, empty the vessel before recycling. Room spray bottles should have the pump removed before recycling, and the pump itself should be disposed of with general waste.

Where are the Home Fragrance products made?

All al.ive Home Fragrance products are hand-poured in Australia, ensuring premium quality and craftsmanship.

What should I do if my product isn’t performing as expected?

For any concerns regarding the performance of your product, please refer to the usage instructions provided. If you experience issues, our customer service team is available to assist and troubleshoot any problems and can be contacted at hello@aliveb

Can I layer different home fragrance products?

Absolutely. You can layer different formats, candles, diffusers, and room sprays to create a seamless, continuous scent profile throughout your home.

What makes al.ive Home Fragrance products stand out?

al.ive Home Fragrance products are designed to elevate both your space and your senses. With sculptural vessels and refined finishes, each piece delivers an exceptional fragrance experience while serving as a beautiful statement in your home.

How do I ensure the best performance from my candle?

To get the most from your al.ive candle, always trim the wick to 5mm before each use, burn it to the edge on the first use to set the wax memory and never leave it burning for more than 3 hours at a time.

Can I use the Reed Diffuser in a small room?

Yes.The Reed Diffuser works beautifully in both small and large spaces. You can adjust the number of reeds for a more subtle or intense scent, depending on the size of your room.

Do the Room Sprays last long?

While the Room Sprays offer an instant burst of fragrance, their longevity depends on room size and ventilation. For longer-lasting results, use in smaller, well-contained spaces.

Is there a scent that works best for a calming atmosphere?

The Sea Cotton & Coconut fragrance is ideal for creating a calm, serene environment. It offers fresh marine and powdery notes that evoke the feeling of being at the beach, making it perfect for relaxation.

Are the products safe to use around pets?

While al.ive Home Fragrance products are non-toxic, we recommend keeping candles, diffusers, and room sprays out of reach of pets. Ensure proper ventilation when using these products.

What’s the best way to store my Home Fragrance products?

To maintain the best quality, store your fragrance products in a cool, dry place away from direct sunlight. This helps preserve their fragrance strength and ensures they last longer.

Can I gift the al.ive Home Fragrance Collection?

Yes, the al.ive Home Fragrance Collection makes for an excellent gift. The elegant packaging and sophisticated scents make it a perfect option for birthdays, holidays or housewarmings.

Are the fragrance vessels reusable after the product is finished?

The vessels are designed to be reusable. Once your candle or diffuser is finished, you can clean and repurpose the vessel for decorative use or as storage.

How do I know when my candle is finished?

For safety, discontinue use when only 10mm of wax remains. This helps prevent overheating and ensures the candle’s safe use until the last bit of wax is used.

Can I purchase al.ive Home Fragrance products in store?

Yes, you can find al.ive Home Fragrance products in selected retail stores and through our online store for direct purchase. To find a stockist near you, please visit our website here.

How long will my candle last? How long is the burn time?

Our soy candles offer up to 70 hours of burn time in ideal conditions, depending on the environment and proper care (e.g., trimming the wick to 5mm before each use).

When should I replace my diffuser reeds?

We recommend replacing your reeds when the fragrance intensity decreases. Typically, this happens after 3-4 months of use, depending on your room's size and airflow.

How often should I turn my reeds?

For optimal fragrance, turn the reeds weekly to refresh the scent and maintain a continuous fragrance experience.

Can I refill my room spray?

Unfortunately, our room sprays are not designed to be refilled. Once used, we recommend replacing the spray for a fresh experience.

Is the home fragrance range recyclable?

Yes, all our fragrance product packaging is recyclable. Please remove any wax residue from candle vessels and remove the pump mechanism from room sprays before recycling. Our ceramic vessels can also be reused for decorative purposes.

Have your fragrances been known to trigger asthma?

Our fragrances are designed to be gentle, however, individuals with sensitivities or asthma should always perform a patch test before using any fragrance products. If in doubt, consult with a healthcare professional.

If I give this as a gift and they don't like the scent what can I do?

If the scent isn’t to your recipient’s liking, we offer exchanges for store credit, subject to our return policy. We recommend checking with the recipient first to ensure they will love the fragrance. If you have any issues or require further support

I burn my candle and there's lots of smoke, why is this?

Excess smoke from a candle typically occurs when the wick is too long. Be sure to trim the wick to 5mm before each use. If smoke persists, it may also be caused by drafts or burning the candle in a location with poor airflow.

I've gone through my room spray really quickly, how long should this last?

The longevity of the room spray depends on usage frequency and room size. On average, a 100ml room spray should last 2-4 weeks with regular use.

Why is your home fragrance range so expensive?

Our home fragrance range uses premium ingredients such as natural soy and coconut wax blends, biodegradable bases and carefully curated fragrances. Each product is hand-poured in Australia, designed for premium performance and packaged elegantly to e

What is the alcohol content of the reed diffusers?

Our reed diffusers contain perfume-grade ethanol, which is sugar-cane derived. The alcohol content helps to diffuse the fragrance efficiently throughout the room.

Are your fragrances 100% essential oils? Just wondering what you mean by ‘fragrance (natural)’ in the ingredient list.

Our fragrances are not 100% essential oils. When we refer to ‘fragrance (natural)’ in the ingredient list, it means that some of the fragrance oils used are derived from natural sources, though they are blended with synthetic components for a more co

What is the ingredient list of your diffusers?

The diffusers contain a biodegradable base, premium fragrance oils and natural reeds. The base includes perfume-grade ethanol (sugar cane derived) and hydrogenated castor oil to help diffuse the scent.

What scents are available in the home fragrance range?

Our Home Fragrance Collection includes four signature scents: Sea Cotton & Coconut, Mango & Lychee, Green Pepper & Lotus, and the exclusive Apricot & Sweet Fig.

The paint on my diffuser vessel looks faulty

If you notice any issues with the paint or finish of your diffuser vessel, please contact our customer support team at [email protected] and send through some photographs of the items you are having trouble with. We offer replacements if there a

Why is my diffuser fragrance bright yellow?

The fragrance oils in the diffuser may change colour slightly over time, particularly in warmer environments. However, if the colour change is dramatic or unusual, please contact customer support at [email protected] and send through images of t