Candle Safety GuideUpdated a month ago

Our candles are designed to be enjoyed safely in your home when used as directed. Please follow the guidelines below to ensure a safe and long-lasting burn.

General Safety

• Never leave a burning candle unattended
• Keep candles out of reach of children and pets
• Always burn candles on a stable, heat-resistant surface
• Keep away from flammable items such as curtains, bedding or paper
• Avoid placing candles near open windows, fans or air vents

Before Lighting

• Trim the wick to approximately 5mm before each use
• Ensure the candle is placed upright on a flat, level surface
• Remove any packaging or foreign objects from the candle

Burn Guidelines

• Allow the wax to melt to the edges of the jar on the first burn (approximately 2 hours) to prevent tunnelling
• Do not burn for less than 1 hour or more than 3 hours at a time
• Do not burn the candle all the way down
• Discontinue use when approximately 12mm of wax remains at the base

While Burning

• Do not move the candle while it is lit or while the wax is still hot
• The glass may become hot during use. Allow it to cool completely before handling
• Ensure the wick remains centred during burning
• If the flame becomes too large, flickers excessively or produces smoke, extinguish the candle, allow it to cool, trim the wick and relight

Extinguishing Your Candle

• Use a candle snuffer where possible to avoid splashing wax
• Ensure the flame is fully extinguished before leaving the room
• Allow the candle to cool completely before relighting

Additional Tips

• Keep the wax pool free from debris such as wick trimmings or matches
• Store candles in a cool, dry place away from direct sunlight
• Always follow the care instructions provided with your candle

If you have any questions about candle safety or your product, please feel free to reach out to our team at [email protected] 

We’re here to help.