What should I do if I haven't received my order confirmation email?Updated 5 months ago

If you have placed an order and haven't received the confirmation email, please check to ensure that the email address provided during the order placement was accurate. If necessary, you can confirm the correct email address with us, and we will resend the order confirmation to that address. Additionally, checking other folders in your email service such as the spam or junk folders can sometimes retrieve emails that were incorrectly filtered by your email provider.

If the details are correct but the confirmation is still missing, please contact us with your order details (such as the order number, date of purchase, or the email address used) so we can investigate further and ensure that your order is processed appropriately.