I've had an allergic reaction from your products?Updated a year ago
We are sorry to hear about the experience you have had and understand how this may have been troubling for you. We take great care in formulating our products to avoid or very much minimise the incidence of skin reactions. But it is possible for our skin to be sensitive to any number of common skincare ingredients, including those with well-established credentials for safety and gentleness such as those used in the al.ive body range. We recommend you stop using your al.ive body products, and if your symptoms do not resolve within a few days seek advice from a doctor or pharmacist. Please reach out to our customer care team at [email protected] and a team member will best assist you.
