How do I track my order or manage delivery issues?Updated 10 days ago

If you are trying to locate your order, you can consult your tracking number, which should have been provided after your order was shipped. Please note that it may take some time for the tracking information to update on the postal service's system. If your order seems delayed, has not been picked up from a postal location, or you have not received a collection notification, we advise checking the tracking information and contacting the courier for updates.

In cases where delivery complications arise, such as the package being returned to sender or awaiting collection at a postal location, please reach out to us as soon as possible. We continually make inquiries with our courier to resolve such issues and to provide updated information regarding your order's status as soon as it becomes available.

We understand the importance of timely and accurate delivery of your orders, and we strive to address all concerns with urgency and care.